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Covid-19 Information

Covid-19 Information

Keeping you safe during Covid-19

Important Notice

We want you to know that our doors are open, and we are ready to share stunning Aoraki/Mt Cook National Park with you.

At Heliworks Mount Cook, we take the risk of COVID 19 seriously and we take all practicable steps to ensure everybody’s safety. All staff are fully vaccinated, and presentation of My Vaccine Pass for all eligible passengers is required. This enables us to operate across all traffic light levels with minimal restrictions. This decision has not been made lightly, however the health & safety of our staff and clients is paramount. If you have a face covering or vaccination exemption, please contact our office to discuss.

Our procedures and our expectations

At Mt Cook airport

  • To ensure everybody’s safety, we ask that if you or your anyone in you group feel unwell -particularly with symptoms of a cold, flu or Covid-19, to please stay away from our premises
  • Masks are required to be worn while you are at the airport and for the duration of the flight.

Please note: Masks or PPE can become a serious safety concern if they get blown out of someone’s hands or off their heads. Please ensure masks are worn over the mouth and nose and are not sitting on tops of heads or stuffed into loose pocket

  • Scan yourself in using the QR tracer code displayed around the building. There is an alternative clipboard inside the office if you don’t have access to your phone.
  • Present your My Vaccine Pass.
  • Please use the hand sanitizer located around the premises.
  • Cargo handling -as per normal, the pilot or ground crew will load the cargo into the helicopter.
  • Toilet and hand washing facilities remain open.

Expectations during flight

  • For the safety of our pilot and passengers, all passengers are required to wear a face mask for the duration of the flight in either direction. We have spares available if people have forgotten to bring their own. If you have a face covering exemption, please contact our office to discuss.

Additional information

  • Prior to flight, passengers will receive the normal helicopter safety briefing which will include additional Covid-19 protocols.
  • Please note that pilots have a national exemption to remove their mask where it may compromise safety in flight. Our pilots will choose when it is appropriate to wear a face mask or not. This will be up to the pilot’s discretion at the time. Passengers will be notified of this during their pre-flight safety briefing.

For the latest updates, information and advice on COVID-19 please visit www.health.govt.nz
If you have any symptoms, please call Healthline on 0800 358 5453 and follow their instructions prior to visiting us.

If you have any further questions, please contact us either by phone +64 3 435 1460 or email info@heliworksmtcook.nz

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Mount Cook 0800 666 668  

Heliworks Mt Cook

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Southern Lakes Helicopters

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